Van Express Platform

Client Overview

Van Express is a fast-growing logistics company serving businesses and consumers across Europe. They handle everything from van and pallet deliveries to FTL (full truckload) services and relocations. To meet the demands of modern logistics, they needed more than a website—they needed a centralized digital platform to manage deliveries, track performance, and streamline administration.

The Challenge

Koert and the Van Express team approached Jacobs Development with a clear vision:

• Create a single logistics dashboard that could bring together tracking, financial reporting, performance insights, and documentation.
• Build a platform that is scalable enough for both SMEs and large enterprises.
• Integrate real-time routing, customer communication, and payments into one seamless system.
• Replace fragmented manual processes with a paperless, automated solution.
• Provide a modern, user-friendly web dashboard that clients and internal teams could rely on daily.

Our Solution

Jacobs Development designed and built the Van Express logistics platform—a full-stack web and mobile solution powered by Flutterflow, Firebase, Google Matrix APIs, SendGrid API, and Stripe API.

All-in-one logistics dashboard
The platform centralises all logistics operations into one dashboard: real-time shipment tracking, financial reports, e-CMR documents, and performance analytics. With everything in one place, businesses can manage logistics more efficiently while reducing manual work.

Optimal fit for businesses of all sizes
The platform was designed with scalability in mind. Small businesses can start with basic shipment tracking, while larger enterprises benefit from detailed analytics, advanced routing, and integrated financial reporting.

Faster and more reliable deliveries
By integrating the Google Matrix API, the system optimises routes in real time, helping reduce delays and improve on-time delivery rates. This ensures a better experience for end customers and stronger reliability for Van Express.

Shipment analytics at your fingertips
The dashboard transforms raw data into insights. Companies can measure KPIs such as delivery speed, carrier performance, and cost efficiency—empowering decision-makers with data-driven strategies.

Clear administration in one place
From delivery records and invoicing to e-CMR documentation, all administration is handled in one secure platform. This reduces human error, simplifies audits, and gives companies peace of mind.

Paperless logistics with e-CMR
To modernize workflows, Jacobs Development integrated e-CMR (electronic consignment notes) directly into the dashboard. The benefits include:

• Real-time updates for smoother operations.
• Reduced costs by cutting down on manual paperwork.
• Improved compliance and traceability.
• A sustainable, fully digital solution that supports climate goals.

Direct communication with Van Express
The dashboard doesn’t just manage data—it also connects people. Using SendGrid, automated email notifications keep customers updated on their shipments. Built-in communication tools let Van Express stay close to their clients, offering personalised, direct support when needed.

Technology Stack

• Flutterflow & Firebase — Cross-platform app and scalable backend.
• Google Matrix API — Real-time routing and ETA optimisation.
• SendGrid API — Automated communication and notifications.
• Stripe API — Secure, seamless payments and invoicing.

The Results

• Centralised operations: Van Express now manages shipments, documents, and payments in one place.
• Improved efficiency: Automated routing and e-CMR reduced admin work and human error.
• Scalable growth: The platform supports expansion into new services and countries.
• Happier clients: Real-time updates and faster deliveries improved trust and retention.

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