EasyStall Returns Dashboard

Client Overview

EasyStall is one of the Netherlands’ leading return handling providers. They work with major marketplaces and webshops, including bol.com and Shopify, helping businesses streamline the way they manage returns. With growing demand and complex return flows, EasyStall needed a modern platform that could centralise data, simplify administration, and provide valuable insights to both their internal team and clients.

The Challenge

Before Jacobs Development stepped in, EasyStall faced several challenges:

• Fragmented return management: Returns from different sales channels (bol.com, Shopify, etc.) were hard to track in one place.
• Manual processes: Supply management and invoicing were time-consuming, leaving room for human error.
• Lack of transparency for clients: Clients wanted real-time visibility into their returns, status updates, and reporting.
• Scalability issues: EasyStall needed a system that could grow alongside its expanding client base.

Our Solution

Jacobs Development built a custom returns management dashboard using Flutterflow—giving EasyStall and their clients a modern, scalable platform to manage returns.

Integration with Returnless API
By integrating with the Returnless API, the dashboard connects directly to multiple sales channels like bol.com and Shopify. This ensures all return data flows into one central hub, no matter where the original sale happened.

Supply Management Module
We developed tools for inventory and supply management, so EasyStall can track returned products, stock levels, and restocking flows more efficiently.

Automated Invoicing
To cut down on manual administration, we built an automated invoicing system. This ensures that clients receive accurate billing linked directly to their return volumes—saving time and reducing mistakes.

Client Portal
We created a dedicated client portal that provides:

• Real-time overview of returns — clients can see how many returns are processed, restored, or still in progress.
• Detailed status updates — from inspection to processing steps, everything is transparent.
• Analytics & reports — insights into trends, volumes, and sustainability data (e.g., how many products are reused).
• Direct communication — clients can ask questions and share feedback within the portal.

Technology Stack

• Flutterflow — Rapid development of a cross-platform dashboard.
• Returnless API — Seamless integration with bol.com, Shopify, and other sales channels.
• Firebase — Secure backend for authentication, database, and scalability.
• Custom automations — Supply management & invoicing logic tailored for EasyStall.

The Results

• Centralised operations: Returns from multiple sales channels are now managed in one dashboard.
• Greater client satisfaction: Clients get real-time visibility and analytics, improving trust and efficiency.
• Time savings: Automated invoicing and supply management significantly reduced manual work.
• Scalability: The system can handle more clients, more returns, and new sales channels as EasyStall grows.
• Sustainability insights: Clients can now measure how many products are restored or reused, aligning with their green goals.

Key Takeaways

• By combining Flutterflow’s flexibility with Returnless API integration, Jacobs Development created a system that saves EasyStall and its clients hours of work each week.
• The client portal transformed EasyStall’s service from a back-end logistics provider into a transparent, client-facing solution.
• Automations in invoicing and supply management not only reduced errors but created a more scalable business model.

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