Client Overview
Dutch Incorporation Services is an online platform that helps entrepreneurs, startups, and international clients register companies in the Netherlands. The service simplifies complex legal and bureaucratic steps like entity selection, required documentation, and filing — making company formation fast, clear, and accessible to non-experts.
The Challenge
Dutch Incorporation Services approached Jacobs Development with a set of core needs:
- To build an online platform that guides clients through company registration, document upload, payment, and submission in an intuitive flow.
- To make the process as self-service as possible, with minimal friction for users who may not be familiar with Dutch corporate law or administrative requirements.
- To support multiple business forms / entity types (e.g. B.V., sole proprietorship, etc.) with different document requirements.
- To build strong trust signals: visible steps, transparency, security, and responsive design so international clients feel confident.
- To ensure legal compliance, reliable payment processing, and a backend admin area for Dutch Incorporation to manage applications, track status, and support clients.
Our Solution
Jacobs Development designed and delivered a user-friendly platform incorporating:
- Full Webflow Design & Prototyping
We crafted a clean, modern UI in Webflow that presents complex legal information in simplified, digestible steps. Wireframes and prototypes showed client journey maps (from “choose entity type” → document upload → payment → submission). - Backend / CMS & Application Workflow
The platform includes a workflow & admin dashboard where Dutch Incorporation can manage incoming registration requests, document verification, status updates, and communications with clients. Users can track the status of their incorporation application via their account portal. - Payment & Document Management
Integrated secure payment processing (Stripe or other secure gateways) so clients can pay fees, service charges etc. Documents upload module allows for secure, verified uploads of required files. Automated email notifications update clients when milestones are reached (e.g. documents approved, registration filed). - Multistep, Guided UX
The front-end user journey is broken into steps with clear instructions, FAQs, and progress indicators. This reduces user confusion and drop-off. Legal terms are presented clearly; UX includes responsive design so it works on mobile / tablet as well as desktop. - Trust & Transparency Features
To build credibility, the site includes visible info about requirements, costs, timelines, testimonials or trust badges, clear contact/support options, security statements. Branding and visuals are professional, reassuring, and aligned with legal service expectations.
Results & Impact
While exact figures may vary depending on use data, expected and observed benefits include:
- Reduced user drop-off in the registration process thanks to clearer guided UX and progress indicators.
- Increased trust and conversion by presenting clear information, cost transparency, required documents, and real-time support / status updates.
- Administrative efficiency: the backend dashboard cuts time in processing registrations, approving documents, and communicating with clients.
- Scalability: the platform supports multiple entity types, variations by document requirements, and can grow as rules / services change.
Key Takeaways
- An incorporation service benefits greatly from simplicity and transparency in UX — legal processes are intimidating for many users, so clarity of steps matters.
- Integrating document upload, payment, and status tracking in one platform reduces friction and builds client confidence.
- A well-designed admin workflow is just as important as the client-facing portion — it enables scale, reduces errors, and speeds up service.